Discover Google Cloud training your way
With 980+ learning activities to choose from, Google Cloud has designed our comprehensive catalog with you in mind. The catalog consists of a variety of activity formats for you to pick from. Choose from bite-size individual labs or multi-module courses that consist of videos, documents, labs, and quizzes. Our labs give you temporary credentials to actual cloud resources, so you can learn Google Cloud using the real thing. Earn badges for what you complete, define, track, and measure your success with Google Cloud!
11 results
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Course Featured Conversational AI on Vertex AI and Dialogflow CX
In this course you will learn how to use the new generative AI features in Dialogflow CX to create virtual agents that can have more natural and engaging conversations with customers. Discover how to deploy generative fallback responses to gracefully handle errors and omissions in customer conversations, deploy ge…
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Lab Featured Dialogflow CX: Enable IVR Features for your Voice Agent
Build a conversational agent that include IVR features that Dialogflow CX provides.
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Lab Featured Dialogflow CX: Parameter Manipulation
In this lab you will use regular expressions to do parameter validation (e.g., on a PNR Number) and reset parameters to null when the user starts a new flow of conversation.
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Lab Featured Dialogflow CX: Managing Environments
In this lab you will continue using a virtual agent and learn how to create versions, environments, and test your bot
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Lab Featured Dialogflow Logging and Monitoring in Operations Suite
In this lab you will learn how to use Dialogflow tools to troubleshoot your Virtual Agent.
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Course Featured Google Cloud AI and ML Solutions for the Public Sector
Building a Conversational Interface with Dialogflow CX Building conversational interfaces will enable you to engage your constituents in delightful new ways. This section will provide an overview of Dialogflow CX, which provides a range of new capabilities, languages, and functions. Scaling Equity and Access w…
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Lab Featured Design Conversational Flows for your Agent
Contact Center AI can increase customer satisfaction and operational efficiency by improving call deflection rates, and achieve shorter handling, while making overall operations faster and more effective. In this lab, you'll learn how to use Dialogflow to create a conversational interface.
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Course Featured Use Machine Learning APIs on Google Cloud
Earn a skill badge by completing the Integrate with Machine Learning APIs course, where you learn the basic features for the following machine learning and AI technologies: Cloud Vision API, Cloud Cloud Translation API, and Cloud Natural Language API. A skill badge is an exclusive digital badge issued by Google …
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Lab Featured Building Virtual Agent Fulfillment
In this lab, you will continue working on your Pigeon Travel chat agent and add context as well as setup fulfillment to lookup and store reservations entries in Firestore.